Return and Exchange policy

We have a customer-friendly 2 days return & 7 days exchange policy

Domestic Orders:

Cancellation Policy:

1. If unfortunately, you have to cancel an order, kindly do so before your order is shipped. For cancellation please e-mail us at info@weaves&more.com
2. If you cancel your order before it is shipped, we will refund you the entire amount.

Return Policy:

1. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at info@weaves&more.com mentioning your order number.
2. We will personally ensure that a brand new replacement is issued to you at no additional cost. 
3. If you do not like the product, you will have to raise a return request to our email ID info@weaves&more.com within 2 days of receiving the product. We will take care of your return request.
4. Return requests will not be accepted through any other medium like email, Facebook / Instagram chat, or phone call.
5. In case due to certain circumstances after raising the return request within 48 hours you are unable to return the shipment within the time frame no refund would be made. Only a credit note would be given.
6. When you return the product to the courier guy, it is mandatory to take a receipt ( physical or through message). In case of a lost shipment, we will need proof of return from you.
7. Refunds would be processed within 7-10 days after the product is received back to our office in Kolkata.

Apart from the condition reserved herein above, the following products
shall not be eligible for return or replacement, viz:

1. Any product that exhibits physical damage to the product
2. If the saree has been ordered with fall and edging
3. If the product is customized for you
4. If the Return or Exchange is requested after 48 hours of receiving the shipment. 
5. If the product is made to order

Exchange Policy:

1. You have to raise an exchange request within 10 days of receiving the product. You can send your exchange request to our email ID info@weaves&more.com. We will take care of your exchange request.
2. Once we have it with us, we will ship the replacement product to you within 7-10 working days.
3. Exchange is not possible if the saree has fallen and edging done to it
4. The exchange would not be accepted if the product was customized
   for you.
5. If you want to exchange the product you ordered for with another
   product of a higher amount, we would give you a coupon code for the amount of the product you returned. You can use this code while placing the order and pay the balance amount on your next purchase.
6.  If you want to exchange your product with another product of
   the lower amount, we would ship the product as soon as we receive it and the balance would be given in the form of a credit note that you can use in your next purchase. 
7. Return or exchange of the exchanged product is not possible.

No discount will be given on exchange orders.